shipping policy

Shipping Policy – Maidan

Effective Date: October 29, 2025

At Maidan, we aim to provide a seamless and reliable shopping experience. Every order is carefully processed, packed, and shipped with the highest standards to ensure your new watch arrives safely and on time. This Shipping Policy outlines our shipping procedures, timelines, and delivery terms.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been shipped, you will receive an email confirmation containing your tracking number and shipment details.

Please note: During peak seasons or promotional events, processing times may take slightly longer due to high order volumes.

2. Shipping Rates and Delivery Times

We offer standard and express shipping options depending on your location and preferences. Shipping fees are calculated at checkout based on the delivery destination and selected service.

Estimated Delivery Times:

  • Domestic Shipping (within [Your Country]): 3–7 business days

  • International Shipping: 7–21 business days (depending on destination and customs clearance)

These are estimated delivery times and may vary due to unforeseen circumstances such as customs delays, carrier issues, or public holidays.

3. Tracking Your Order

Once your order has shipped, you will receive a tracking link via email. You can use this link to monitor your shipment’s progress at any time. If your tracking information is not updated for several days, please contact us — we’re happy to assist.

4. Customs, Duties, and Taxes

For international orders, import duties, taxes, and customs fees may apply. These charges are determined by your local customs office and are the responsibility of the customer. Maidan is not responsible for delays or additional fees incurred during customs processing.

5. Shipping Restrictions

We currently ship to most countries worldwide; however, there may be some regions or countries we are unable to deliver to due to carrier limitations or import restrictions. If your location is not available at checkout, please contact us to confirm possible shipping options.

6. Lost or Damaged Packages

We take great care in packaging your order, but if your item arrives damaged or goes missing in transit, please notify us immediately. We will work directly with the shipping carrier to investigate and resolve the issue. Maidan is not liable for lost packages if the incorrect shipping address was provided during checkout.

7. Order Changes and Cancellations

If you need to modify or cancel your order, please contact us within 24 hours of placing it. Once an order has been shipped, changes or cancellations cannot be guaranteed.

8. Contact Information

For any questions or concerns about our shipping process, please reach out to us at:

Maidan Watches
📧 Email: support@maidanwatches.com
📍 Address: Heir,Bedian Road lahore
📞 Phone: +92 305 1616203